Team Management
Invite team members, assign roles, and organize workspaces for collaborative AI building.
Chipp supports multi-user organizations so you can collaborate with your team on building, managing, and deploying AI agents. This guide covers inviting members, assigning roles, and organizing work with workspaces.
Organization Structure
Every Chipp account belongs to an organization. An organization contains:
- Members: People who can access the organization
- Workspaces: Logical groupings of apps (like folders)
- Apps: The AI agents your team builds
Members are invited at the organization level, then assigned to one or more workspaces with specific roles.
Roles
There are four roles in Chipp, each with different permissions:
| Role | What They Can Do |
|---|---|
| Owner | Full control. Manage billing, invite/remove members, delete the org. Cannot be removed by others. |
| Admin | Invite members, manage workspaces, configure apps. Cannot manage billing or delete the org. |
| Member | Build and configure apps within assigned workspaces. Cannot invite members or manage org settings. |
| Viewer | Read-only access to apps and chat history. Cannot modify anything. |
Only Owners can make someone an Admin. Admins can assign the Member and Viewer roles, but cannot promote anyone to Admin or change another Admin’s or an Owner’s role. This hierarchy prevents privilege escalation.
Inviting Team Members
Click Settings in the left sidebar, then select Members under Access Control.
Enter the person’s email address and select their Organization Role (Member or Admin).
Under Workspace Access, optionally check one or more workspaces and pick a workspace role (Editor or Viewer) for each. If you skip this, they’ll be added to the organization but won’t see any workspaces until assigned.
The invitee receives an email with a link to accept. Invites expire after 7 days. If they don’t have a Chipp account, they’ll create one during the acceptance flow.
For a quick invite without picking a role or workspaces, Settings > Team also has an Invite button. It asks only for an email address and adds the person with the Member org role.
Workspace-Level Invites
You can also invite members directly from a workspace’s member list. Workspace-level invites automatically assign the “Member” org role and add the person to that specific workspace.
Managing Members
Viewing the Team
Go to Settings > Team to see all organization members. The page shows:
- Member name and email
- Role
- Status (Active or Deactivated)
- A count of total members
Use the filter box to search by name or email. Settings > Access Control > Members shows the same people with their org role, workspace assignments, and status.
Changing Roles
Owners can change any member’s role. Admins can change roles for Members and Viewers. To change a role:
- Find the member in the team list
- Click the role dropdown next to their name
- Select the new role
Changing a member’s organization role does not automatically change their workspace-level roles. Workspace roles are managed separately within each workspace.
Deactivating Members
Rather than deleting members outright, you can offboard them. Offboarded members are deactivated: they cannot log in, but their activity history is preserved. To offboard:
- Go to Settings > Access Control > Members
- Find the member
- Click the offboard icon and confirm
A deactivated member can be restored with Reactivate on the same page. (Settings > Team also has a remove button, which removes the person from the organization.)
If the deactivated member was the sole Owner of any workspace, another member is automatically promoted to Owner of that workspace to prevent orphaned workspaces.
Workspaces
Workspaces let you organize apps into logical groups. Common patterns:
| Pattern | Example Workspaces |
|---|---|
| By client | ”Acme Corp”, “Beta Inc” |
| By function | ”Customer Support”, “Sales”, “Internal Tools” |
| By environment | ”Production”, “Staging”, “Experiments” |
Creating a Workspace
- Click the workspace switcher in the left sidebar
- Click New Workspace
- Enter a workspace name
Workspace Members
Each workspace has its own member list with workspace-specific roles:
| Workspace Role | Permissions |
|---|---|
| OWNER | Full control over the workspace and its apps |
| EDITOR | Create, edit, and publish apps |
| VIEWER | Read-only access to apps and chat history |
To manage workspace members:
- Open the workspace
- Go to Settings > Members (under Workspace)
- Add or remove members, or change their workspace role
Workspace Spending Limits
Owners can set a monthly spending limit on a workspace to control LLM costs:
- Go to Settings > Settings (under Workspace)
- In Usage & Budget, set the Monthly spending limit in dollars
- When the limit is reached, apps in that workspace stop responding until the next billing period
You can also set per-member spending limits in the Member Budgets section for finer control.
Permission Overrides
For advanced scenarios, admins can define named permission bundles under Settings > Access Control > Role Templates, then assign a template to a workspace member from the role dropdown in the workspace member list. These fine-grained controls let you allow or deny specific actions beyond what the role provides.
Permission overrides are useful for scenarios like giving a Viewer the ability to export chat data, or preventing a specific Editor from publishing apps to production.
Plan Requirements
Inviting members, role-based access control, and role templates (permission overrides) are available on every plan. Only organization owners and admins can manage members and role templates.
Some counts still depend on your plan:
| Limit | Free | Builder and above |
|---|---|---|
| Workspaces | 1 | Unlimited |
| Members per workspace | 1 | Unlimited |
On the Free plan, each workspace holds one member (you). Upgrade to Builder or above to add more members to a workspace.
Troubleshooting
Invite Not Received
- Check the spam/junk folder
- Verify the email address was entered correctly
- Revoke the pending invite under Pending Invites in Settings > Team, then send a new one
- Invites expire after 7 days — send a new one if expired
Member Can’t See Apps
Members only see apps in workspaces they’ve been assigned to. Check that the member has been added to the correct workspace.
Can’t Change a Member’s Role
Only Owners can change roles to Admin. Admins can only change roles for Members and Viewers. You cannot change the role of someone with a higher role than your own.