Cookie Policy

This Cookie Policy explains how Chipp uses cookies and similar tracking technologies on our website and platform, what categories of cookies we set, and how you can manage your preferences. This policy supplements our Privacy Policy.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the site. Similar technologies — such as web beacons, pixels, and local storage — serve comparable purposes and are covered by this policy.

Categories of cookies we use

Strictly necessary cookies

These cookies are essential for the platform to function. They handle authentication, session management, CSRF protection, load balancing, and security. You cannot opt out of strictly necessary cookies because the platform will not work without them. Examples include:

• session_id — builder authentication (signed JWT, HttpOnly, Secure).
• consumer_session_id — end-user authentication when interacting with an AI agent.
• Cloudflare cookies (e.g. __cf_bm) — bot management and DDoS protection.

Analytics cookies

With your consent, we use analytics tools to understand how users interact with our site and platform so we can improve the product. Data collected through analytics cookies is aggregated and not used to identify individual users. Providers include:

• PostHog — product analytics.
• Google Analytics — site analytics.

Third-party cookies

Our platform integrates with a small number of third-party services (such as Stripe for payments and Google for sign-in) that may set their own cookies when you interact with those features. Those cookies are governed by the respective third-party privacy policies.

Cookie retention

Session cookies are deleted when you close your browser. Persistent cookies (such as authentication and preference cookies) are retained for up to 12 months unless you delete them sooner.

Managing your preferences

You can manage your cookie preferences in the following ways:

• Cookie consent banner. When you first visit our site, you can accept or decline non-essential cookies through the cookie consent banner. Your preference is saved and respected on subsequent visits.
• Browser settings. Most browsers let you block or delete cookies through their settings. Please note that disabling strictly necessary cookies may prevent you from using the platform.
• Opting out of analytics. You can opt out of Google Analytics using Google’sbrowser add-on, and you can clear PostHog data via your account settings once signed in.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in the technologies we use or changes required by law. The “Last updated” date at the top of this page indicates when it was last revised.

Contact Us

Questions about this Cookie Policy can be directed toinfo@chipp.ai. For the full list of data we collect and process, see our Privacy Policy.