HIPAA-Compliant

AI Chatbot for Healthcare

Automate patient scheduling, intake, and support with HIPAA-compliant AI agents built for healthcare practices. Reduce call volume, eliminate no-shows, and provide 24/7 patient access. BAA available.

What It Can Do for Your Practice

30% of patient calls go unanswered during peak hours. 67% prefer digital for non-urgent matters.

📅

Appointment Scheduling

Patients book, reschedule, and confirm appointments through natural conversation.

📋

Patient Intake

Collect medical history, insurance information, and pre-visit forms digitally.

💊

Prescription Refill Requests

Accept refill requests and notify pharmacy staff automatically.

FAQ & General Inquiries

Answer questions about services, insurance, office hours, and location.

🔔

Appointment Reminders

Automated reminders via text and chat that reduce no-shows by up to 35%.

📝

Pre-Visit Instructions

Share preparation instructions, fasting requirements, and what to bring.

How It Works

1

Set Up Your Practice

Configure your practice name, specialties, services, and communication preferences.

2

Add Your Knowledge

Upload FAQs, service descriptions, insurance info, and patient resources.

3

Connect Your Systems

Integrate with scheduling, EHR, and communication channels.

4

Deploy to Patients

Add to your website, phone, and messaging channels for 24/7 patient access.

Use Cases

🩺

Primary Care

Patient intake, appointment scheduling, and routine inquiry handling.

🦷

Dental Practices

Appointment management, insurance verification, and post-procedure instructions.

🧠

Mental Health

Intake forms, appointment scheduling, and crisis resource sharing.

👁️

Specialty Clinics

Referral processing, pre-visit preparation, and specialist-specific FAQs.

🏥

Urgent Care

Wait time estimates, service availability, and after-hours triage.

👶

Pediatrics

Parent communication, vaccination scheduling, and well-child visit reminders.

Features

🔒

HIPAA-Ready

Meets HIPAA requirements with BAA available, encrypted storage, and access controls.

📄

BAA Available

Business Associate Agreement for covered entities and business associates.

🛡️

SOC 2 Compliant

SOC 2 Type II certified with comprehensive security controls.

🔐

Encrypted Communications

TLS 1.3 in transit, AES-256 at rest. Patient data is always protected.

📊

Audit Logging

Complete audit trail for compliance reporting and security reviews.

🎨

Practice Branding

Customize to match your practice brand and communication style.

Frequently Asked Questions

Is the chatbot HIPAA compliant?
Yes. Chipp is SOC 2 Type II certified and offers a Business Associate Agreement (BAA). All patient data is encrypted with TLS 1.3 in transit and AES-256 at rest.
What is a BAA and do I need one?
A Business Associate Agreement (BAA) is required when a vendor handles protected health information (PHI). Chipp provides BAAs for healthcare customers on applicable plans.
Can it reduce our call volume?
Typical healthcare practices see 40-50% call volume reduction. The AI handles scheduling, FAQs, and routine inquiries so staff focus on patient care.
Does it integrate with our EHR?
Chipp integrates with scheduling systems via custom actions and Zapier. Direct EHR integrations vary by system — contact us for specific compatibility.
How does appointment scheduling work?
The chatbot connects to your scheduling system, shows available slots, books appointments, and sends confirmations. Patients can also reschedule and cancel.
Can patients request prescription refills?
Yes. The chatbot accepts refill requests with medication details and routes them to your pharmacy staff for processing.
What are the typical results?
Healthcare practices report 50% call volume reduction, 35% decrease in no-shows, 24/7 patient access, and 4+ hours of staff time saved daily.
What does it cost?
Free tier for testing. Healthcare plans with HIPAA compliance start at $49/month. Enterprise pricing for multi-location practices.

Ready to Get Started?

Build and deploy your AI agent in minutes. No coding required. Free to start.