Turn "System Down" into "Meeting On" with 24/7 Room-Aware AI Support
Place a QR code in every room. Your users scan, speak, and get instant troubleshooting. If the AI can't fix it, it dispatches your next available technician instantly.
Try it live! Scan to chat with our AV Agent. See how it identifies hardware, troubleshoots signal flow, and books a technician without you lifting a finger 👇
Never roll a truck for a "User Error" again.
Instant Support, Zero Wait Time
The Tier-1 Agent: Room-Aware AI Support
Accessible via QR code or Voice, the Agent knows exactly which equipment is in the room and guides users through fixes in plain English.
- ✓Identifies room-specific hardware (Crestron, Q-SYS, Zoom, etc.)
- ✓Walk-through troubleshooting (e.g., "Is the HDMI firmly plugged in?")
- ✓Multilingual support for global offices
- ✓Escalate to live video or technician dispatch if unresolved
The Projector isn't turning on!
I see you are in Boardroom B. That room uses the Epson Laser Projector. Here are the steps we can try to get the projector turned on... Did the screen light up?
No, it's still dark.
Okay. Let's try the input. Please ensure the touch panel is selected as 'Laptop.' I can also book a technician to come to the room in 1 hour, or we can start a live video chat with a support technician now. What would you like to do?
Dispatch Status
Tech assigned: Mike is 5 mins away.
Transferring you to a remote engineer video call.
Ticket #402 created in ConnectWise.
The Smart Dispatcher: Seamless Human Escalation
When the AI reaches its limit, it doesn't just apologize—it acts. Integrated directly into your booking system to deploy the right help, right now.
- ✓Check technician availability and auto-book service slots
- ✓Route urgent issues to live video/voice calls immediately
- ✓Create detailed tickets with triage logs attached
- ✓Update the user on technician ETA instantly
AV Intelligence: Predict Failures & Track Trends
Turn support interactions into actionable hardware data. See which rooms fail the most, identify recurring user errors, and optimize your technician's time.
- ✓Identify "Problem Rooms" with high ticket volume
- ✓Track "No Fault Found" vs. "Hardware Failure" rates
- ✓Monitor technician response times and resolution speed
- ✓Analyze most asked questions to improve user training
AV Intelligence Dashboard
Why Choose Us?
Room Awareness
The Agent doesn't guess. It knows the inventory of every room via the QR code.
Hybrid Access
Users can type, or simply speak to the agent hands-free while checking cables.
Secure Integration
Read-only access to your scheduling tools ensures security while enabling automation.
Smart Handover
Combines AI speed with human expertise. We bring the human in only when it matters.
Ready to Eliminate Truck Rolls?
Deploy room-aware AI support and reduce unnecessary technician visits by up to 70%
AV Support Essential
Room sizes:
$1,000 one-time setup (up to 10 rooms)
AV Support Complete
Room sizes:
$1,000 one-time setup (up to 10 rooms)