HIPAA-Compliant

AI Chatbot for Doctors

Reduce administrative burden and improve patient communication with an AI chatbot that handles scheduling, answers questions, and supports your clinical workflow. HIPAA-compliant, voice-enabled, and available around the clock.

What It Can Do for Your Practice

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Schedule Appointments

Patients book, reschedule, and confirm appointments through natural conversation.

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Answer Patient Questions

Handle common inquiries about hours, services, insurance, and pre-visit instructions.

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Collect Patient Information

Gather intake forms, medical history, and insurance details before visits.

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Prescription Refill Requests

Patients request refills through the chatbot. Staff gets notified automatically.

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Send Appointment Reminders

Automated reminders via text and chat reduce no-shows by up to 35%.

📞

Triage & Route Calls

AI phone agent answers after-hours calls, triages urgency, and routes appropriately.

How It Works

1

Create Your AI Assistant

Set up your medical chatbot with your practice name, specialties, and communication style.

2

Train on Your Practice

Upload your FAQs, service descriptions, insurance info, and office policies.

3

Connect Your Tools

Integrate with your scheduling system, EHR, and communication channels.

4

Deploy to Patients

Add to your website, phone system, or WhatsApp. Patients get instant help 24/7.

Use Cases

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Primary Care

Patient intake, triage, and appointment scheduling for family medicine and internal medicine.

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Dental Practices

Appointment management, insurance verification, and post-procedure care instructions.

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Ophthalmology

Pre-visit instructions, surgical prep information, and follow-up scheduling.

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Mental Health

Intake forms, appointment scheduling, and resource sharing with sensitive handling.

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Orthopedics

Post-surgical support, physical therapy scheduling, and recovery instructions.

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Pediatrics

Parent communication, vaccination scheduling, and sick visit triage.

Features

📚

Medical Knowledge Base

Train on your practice-specific information for accurate, relevant responses.

📅

Appointment Scheduling

Direct integration with your scheduling system for real-time booking.

📞

Phone Triage

AI voice agent handles after-hours calls and routes urgent matters appropriately.

🔒

HIPAA Compliant

SOC 2 Type II certified with BAA available. Patient data encrypted and protected.

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Your Practice Brand

Customize look, feel, and voice to match your practice identity.

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Patient Insights

Analytics on common questions, peak inquiry times, and patient satisfaction.

Frequently Asked Questions

How does appointment scheduling work?
The chatbot connects to your scheduling system and lets patients view available slots, book appointments, and receive confirmations — all through natural conversation.
Is the chatbot HIPAA compliant?
Yes. Chipp is SOC 2 Type II certified and offers a Business Associate Agreement (BAA). All patient data is encrypted in transit and at rest.
Can it answer clinical questions?
The chatbot can share general practice information, pre-visit instructions, and post-care guidelines that you configure. It does not provide medical diagnoses or replace clinical judgment.
How does it handle after-hours calls?
The AI voice agent answers calls 24/7, triages urgency based on your protocols, provides information for non-urgent matters, and escalates emergencies to on-call staff.
Can patients check lab results or request refills?
You can configure the chatbot to accept refill requests and notify staff. Lab results should be communicated through your patient portal for security.
How long does setup take?
Most practices are live within a day. Upload your FAQs, connect your scheduling system, and deploy to your website and phone.
What does it cost?
Start free with basic features. Pro plans from $29/month. Healthcare plans with HIPAA compliance and voice features from $49/month.

Ready to Get Started?

Build and deploy your AI agent in minutes. No coding required. Free to start.