WhatsApp Business

WhatsApp AI Agent

Deploy AI-powered customer support on WhatsApp Business. Answer questions, qualify leads, and provide 24/7 assistance where your customers already are. No coding required.

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What It Can Do

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Natural Conversations

Context-aware conversations that remember previous messages. Your AI agent understands intent and responds naturally.

📋

Lead Qualification

Automatically qualify leads, collect contact information, and route hot prospects to your sales team.

📅

Appointment Scheduling

Let customers book appointments directly through WhatsApp. Integrates with your calendar system.

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Product Information

Answer detailed product and service questions using your knowledge base. Always accurate, always available.

🎫

Support Ticket Creation

Create support tickets automatically and escalate complex issues to human agents when needed.

🌐

Multi-Language Support

Communicate in English, Spanish, Portuguese, French, German, and 50+ more languages automatically.

How It Works

Create Your AI Agent

Build your agent with custom instructions, personality, and your business knowledge base.

Connect WhatsApp Business

Link your WhatsApp Business account via the Meta API. Configure your webhook in minutes.

Train on Your Data

Upload FAQs, product information, business documents, and more to make your agent an expert.

Go Live

Your AI agent starts handling WhatsApp messages instantly. Monitor conversations and refine over time.

Use Cases

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Hotels & Hospitality

Answer guest inquiries, handle booking questions, provide local recommendations, and offer concierge services 24/7.

🛒

E-commerce

Help customers find products, track orders, process returns, and answer sizing or compatibility questions.

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Healthcare

Schedule appointments, answer insurance questions, provide pre-visit instructions, and handle patient inquiries.

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Real Estate

Qualify buyer leads, schedule property viewings, answer listing questions, and provide neighborhood info.

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Education

Answer enrollment questions, provide course information, handle admissions inquiries, and support students.

⚖️

Professional Services

Qualify potential clients, schedule consultations, answer service questions, and collect intake information.

Features

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Official Meta API

Fully compliant with WhatsApp Business Platform policies and Meta API requirements.

⚡

Instant Responses

Respond to customer messages in seconds, not minutes. Available 24/7 without breaks.

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Custom Knowledge Base

Train your agent on business-specific data so it answers accurately every time.

📊

Conversation Analytics

Track message volume, response times, satisfaction scores, and identify trends.

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Human Handoff

Seamless escalation to human agents when the AI encounters complex issues.

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Enterprise Security

SOC 2 compliant with end-to-end encryption. Your customer data stays protected.

Frequently Asked Questions

How do I connect WhatsApp to my AI agent?

After creating your AI agent on Chipp, go to the deployment settings and select WhatsApp. You'll be guided through connecting your WhatsApp Business account via the Meta API. The process takes about 10 minutes.

Do I need a WhatsApp Business account?

Yes, you need a WhatsApp Business account to deploy an AI agent. If you don't have one, you can create one for free through Meta Business Suite.

Is this compliant with WhatsApp's policies?

Yes. Chipp uses the official WhatsApp Business Platform API and follows all of Meta's messaging policies, including opt-in requirements and message templates.

Can the AI handle messages in multiple languages?

Yes! Your WhatsApp AI agent automatically detects the language of incoming messages and responds in the same language. Over 50 languages are supported.

What happens if the AI can't answer a question?

You can configure fallback behavior: the AI can escalate to a human agent, collect the customer's contact info for follow-up, or provide a helpful redirect.

How much does WhatsApp AI cost?

WhatsApp deployment is available on all paid Chipp plans starting at $29/month. WhatsApp also charges per-conversation fees through Meta — these are separate from Chipp pricing.

Can I customize the AI's responses?

Absolutely. You control the AI's personality, tone, knowledge base, and conversation boundaries. You can also set up specific response templates for common questions.

Is my customer data secure?

Yes. Chipp is SOC 2 Type II certified. All conversations are encrypted, and you own your data. We never share customer data with third parties.

Ready to Get Started?

Build and deploy your AI agent in minutes. No coding required. Free to start.

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