Alchemist Platform

Marketplace: Maintenance Subscriptions, Updates & Perpetual Rights

Understand Maintenance subscriptions -- what they cover, how renewal and cancellation work, why perpetual version rights survive cancellation, and how coupons and 100%-off alpha grants work.

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Hunter Hodnett
Hunter HodnettCPTO at Chipp
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#alchemist#marketplace#maintenance#subscriptions#licensing#coupons#alpha-grants

A Marketplace purchase gives you two distinct things: a License and an optional Maintenance subscription. These are intentionally separate so you understand exactly what you own and what is ongoing.

What a License Gives You

A License grants one project the perpetual right to use and modify a specific version’s source code. This right never expires, regardless of what happens to the Maintenance subscription, the seller’s account, or the listing’s published status.

Specifically, your license guarantees:

  • You received the actual source files at the installed version.
  • You can modify those files freely within your project.
  • The right to use and modify that version in that project is permanent.
  • If you cancel Maintenance, unpublish occurs, or the seller stops operating, your installed source and perpetual use rights are unaffected.
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Licenses are project-bound. Using the same pack in a second project requires a second license at the same price. One license = one project.

What Maintenance Gives You

A Maintenance subscription is optional and adds:

What you getNotes
Compatible updatesAccess to newer pack versions through the Marketplace tab
AI-assisted reconciliationWhen an update has conflicts with your modifications, the reconciler is dispatched
Security noticesNotifications when a security or compatibility issue is found in an installed pack
Compatibility noticesAlerts when a dependency or runtime change affects your version
Seller supportAccess to the seller’s stated support channel during the active period

Maintenance is priced as an annual subscription. The default term is one year. Some listings include first-year Maintenance in the one-time purchase price; others price it separately. The listing detail page shows both amounts explicitly before you purchase.

Renewal and Cancellation

Auto-renewal

Maintenance subscriptions auto-renew annually by default. The renewal date is shown in your project settings > Maintenance panel. You receive an email reminder before the renewal date.

Cancelling Maintenance

To cancel auto-renewal, go to Project Settings > Marketplace / Maintenance and click “Cancel renewal.” Your Maintenance access continues through the already-paid-for period (the maintenance_through date). After that date:

  • Update access, reconciliation, notices, and support access lapse.
  • Your license, installed source, and perpetual use rights are completely unaffected. Cancellation touches only the Maintenance subscription record, never the entitlement.
  • You can re-subscribe to Maintenance at any time to restore update access.
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Cancellation is not the same as losing your code. The installed source files remain in your project exactly as they were. The only thing that changes is access to future updates and support.

What “perpetual version rights” means in practice

When Maintenance ends (by cancellation, expiry, or seller account closure):

  • Your project keeps every file installed up to that point.
  • Those files are yours to modify, deploy, and maintain.
  • You cannot pull future pack updates without an active Maintenance subscription (or purchasing a new license for the updated version).
  • The seller’s ability to support, patch, or update their listing does not affect your right to use your installed copy.

Coupons and Alpha Grants

How coupons work

Coupons reduce the purchase price of a Marketplace Listing at checkout. A coupon can be a percentage discount or a fixed-amount discount. It may apply to one specific listing or to any listing. Coupons have optional expiry dates and redemption limits set by the issuer.

To apply a coupon:

  1. Open a listing’s detail page.
  2. Click “Purchase” (or “Add to project”).
  3. Enter the coupon code in the “Discount code” field at checkout.
  4. The discounted price is shown before you confirm.

100%-off alpha grants

During the current alpha period, Chipp issues 100%-off grants for all five first-party Recipes (web-app, agent-storefront, commerce-storefront, agency-cms, landing-page).

How grants are applied:

  • When you create a project from a first-party Recipe during the alpha period, the platform automatically applies the 100%-off grant.
  • No payment method is required.
  • The project receives a full license (perpetual use rights) at no cost.
  • A one-year Maintenance subscription is included with the grant.
  • The grant does not require a coupon code — it activates automatically.
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Alpha grants are time-limited. When the alpha period ends, first-party Recipes will move to their standard pricing. Projects created under a grant are not retroactively charged; they keep their license and the Maintenance they were granted.

Coupon codes for third-party listings

Sellers can issue coupon codes for their own listings (e.g. for promotional periods or partner arrangements). These behave identically to Chipp-issued coupons and appear in the same checkout discount field. Contact the seller directly if you have received a coupon code for a third-party listing.

Managing Your Subscriptions

All active Maintenance subscriptions for a project are visible in Project Settings > Marketplace / Maintenance. From there you can:

  • See the renewal date and next billing amount for each subscription.
  • Cancel auto-renewal (access continues through the paid period).
  • View changelogs for packs with available updates.
  • See historical transactions for the project’s licenses and subscriptions.

Workspace-level subscription management (across all projects) is available from the Workspace Settings > Billing > Marketplace panel.