# Otter MCP

Connect Otter.ai to access meeting transcripts, summaries, and action items

---

Connect your Otter.ai account to give your AI assistant access to meeting transcripts, notes, summaries, and action items.

## Overview

The Otter integration lets your AI:

- **Search Transcripts** - Search across all your meeting transcripts by topic, keyword, or date
- **Get Meeting Summaries** - Retrieve AI-generated summaries and action items for specific meetings
- **List Meetings** - Browse recent meetings with metadata and participant information

## Prerequisites

- An [Otter.ai](https://otter.ai) account
- Otter.ai access token
- Builder plan or higher on Chipp

## Getting Your Otter Access Token

1. Go to [Otter.ai](https://otter.ai) and log in
2. Navigate to your account settings
3. Find the **MCP Server** or **API** section
4. Copy your access token

> **Note:** Otter's MCP server uses Bearer token authentication.
> Contact Otter support if you need help setting up MCP access for your workspace.

## Connecting Otter to Chipp

1. Go to [build.chipp.ai](https://build.chipp.ai) and open your app
2. Click **Build** in the sidebar
3. Scroll to the **Connect** card
4. Click **Add Pro Action**
5. Find **Otter** in the integration list
6. Paste your access token
7. Click **Save**

Once connected, you can enable the following tools:

- **Search Transcripts** - Search meeting transcripts across all time periods
- **Get Meeting Summary** - Get AI-generated summary and action items from a meeting
- **List Meetings** - List recent meetings with metadata and participants

## Available Tools

### Search Transcripts

Search across all your meeting transcripts for specific topics, keywords, or participants.

**Returns:** Matching transcript segments with meeting title, date, and context

**Example:**

```
User: "Find all meetings where we discussed the product launch timeline"

AI: I found 3 meetings mentioning the product launch timeline:

1. **Q1 Planning Meeting** (Jan 15, 2026)
   - "Product launch is targeted for March 15th..."

2. **Engineering Standup** (Jan 22, 2026)
   - "Launch timeline needs to shift to March 22nd due to..."

3. **Executive Review** (Feb 3, 2026)
   - "Final launch date confirmed for March 20th..."
```

### Get Meeting Summary

Retrieves the AI-generated summary for a specific meeting, including key points, decisions, and action items.

**Returns:** Meeting summary with key points, action items, and decisions

**Example:**

```
User: "Get the summary for the Q1 Planning meeting"

AI: Here's the summary:

**Key Points:**
- Q1 revenue target set at $2.5M
- New product launch scheduled for March
- Engineering team expanding by 3 hires

**Action Items:**
- Sarah: Finalize marketing plan by Jan 20
- Mike: Complete hiring plan for engineering
- Team: Weekly check-in every Tuesday at 10am

**Decisions:**
- Go with Option B for pricing strategy
- Delay the mobile app launch to Q2
```

### List Meetings

Lists your recent meetings with metadata including date, duration, and participants.

**Returns:** List of meetings with title, date, duration, and participant names

**Example:**

```
User: "Show me my meetings from this week"

AI: Here are your meetings this week:

1. **Monday Standup** - Feb 24, 2026 (15 min)
   Participants: You, Sarah, Mike, Alex

2. **Product Review** - Feb 24, 2026 (45 min)
   Participants: You, Lisa, David

3. **Customer Call - Acme Corp** - Feb 25, 2026 (30 min)
   Participants: You, John, Jane (Acme)
```

## Example Workflows

### Meeting Recap Assistant

**System prompt:**

```
You help users catch up on meetings they missed. When asked about
a meeting, search their Otter transcripts to find it, then
provide a summary and key action items.
```

**User interaction:**

```
User: "What did I miss in yesterday's product review?"

AI: Let me check your recent meetings...

[Calls: List Meetings]
[Calls: Get Meeting Summary for product review]

Yesterday's product review covered:
- The dashboard redesign is 80% complete
- User testing feedback was mostly positive
- Action item: You were assigned to review the new onboarding flow
- Next review scheduled for Thursday
```

### Cross-Meeting Insights

**System prompt:**

```
You help users find patterns and recurring topics across their
meetings. Search transcripts to identify trends and track
decision history.
```

**User interaction:**

```
User: "What has been said about our pricing strategy in the last month?"

AI: [Calls: Search Transcripts for "pricing strategy"]

Here's what I found across 4 meetings:

- **Jan 28**: Initial pricing discussion - three options proposed
- **Feb 3**: Executive review narrowed to Options A and B
- **Feb 10**: Customer feedback favored Option B
- **Feb 17**: Final decision to go with Option B at $29/mo

The team converged on Option B based on customer feedback data.
```

## Best Practices

**Start with summaries:** Use meeting summaries for quick insights before diving into full transcripts

**Search across meetings:** Ask your AI to find recurring topics or track decisions across multiple meetings

**Combine with other tools:** Pair Otter with Notion or Asana to automatically create tasks from meeting action items

## Troubleshooting

### "Authentication failed"

- Verify your access token is correct
- Check that you copied the entire token
- Ensure your Otter account has MCP access enabled
- Contact Otter support if your workspace needs MCP provisioned

### No meetings found

- Ensure you have recordings in your Otter account
- Check that transcription has completed for recent meetings
- Verify you're using the correct workspace credentials

### Rate limit errors

- Wait a moment and retry -- the integration handles rate limits automatically
- Consider reducing the scope of transcript searches

## Next Steps

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## Get Help

- [Email support@chipp.ai](mailto:support@chipp.ai)
- [Join Discord](https://discord.gg/chipp)